(Last updated April 17, 2012)
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The information we gather from customers enables us to personalize and improve our services and to allow our users to set up a user account and profile that can be used to interact with other users and/or the Site. In connection with the Site, we may request and display some personal information to other users and visitors of Site, which allows users to identify each other. We collect the following types of information from our customers.
Personal Information You Provide:
We receive and store any information you enter on our Site or provide to us in any other way. The types of Personal Information collected include, without limitation, your full name, email address, IP address, browser information, password, contact information, phone number, and media consumed on the Site including, but not limited to, media viewed, played, downloaded, uploaded, and shared. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for purposes such as responding to your requests for certain products and services, allowing you to interact with other users, customizing the advertising and content you see, and communicating with you about specials, sales offers, and new features.
ISLA DOES NOT STORE ANY PERSONAL CREDIT CARD OR PAYPAL INFORMATION. CREDIT CARD AND PAYPAL INFORMATION ARE HANDLED AND PROCESSED BY STRIPE PAYMENT PROCESSING AND PAYPAL.
Payments processed are done by a 256 byte encrypted EV SSL Certificate.
Personal Information Collected Automatically:
We can receive and store certain types of information whenever you interact with our Website or services. ISLA can automatically receive and record information on our server logs from your browser including your IP address, cookie information, the page you requested, and the media you have consumed (e.g., viewed, played, downloaded, uploaded, and shared).
This type of data enables us to figure out how often customers use parts of the Site or services so that we can make the Site appealing to as many customers as possible, and improve those services. As part of this use of information, (i) we may provide information to the content owners and (ii) we may provide aggregate information to our partners about how our customers, collectively, use our Site (e.g., we share this type of statistical data so that our partners also understand how often people use their services and our Site, so that they, too, may provide you with an optimal online experience).
ISLA provides a marketing tool via the Site to allow artists and their representatives to market and distribute their media directly to users of the Site through e-mail, phone/voicemail and other forms of communication. We often receive a confirmation when you access a message from the Site. ISLA uses this confirmation to improve the effectiveness of the marketing. If you do not want to receive communications from us, please notify us at firstname.lastname@example.org. Note however that you cannot unsubscribe from some administrative emails, such as order or shipment confirmations.
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Our Sites may be reasonably attractive to children. We do not intend to collect personal information from children under the age of 13, and if we find out we have collected this information, we will dispose of it immediately.
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Our Site and data collection devices include “Widgets,” which are interactive mini-programs that run on our Sites to provide specific services from ISLA. Personal information, such as your email address, may be collected through the Widget, which will subscribe you to a newsletter or require membership in Club Scar in exchange for a free song. Cookies may also be set by the Widget to enable it to function properly. Our Widgets collect the same personal information that may be collected by the Site, as described above.
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If you use a bulletin board, blog, or chat room on this Website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
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Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive to enable our systems to recognize your browser and tell us how and when pages in our Site are visited and by how many people.
Notwithstanding anything else herein, we may partner with third party advertisers who may (themselves or through their partners) place or recognize a unique cookie on your browser. These cookies enable more customized ads, content or services to be provided to you. To trigger these cookies, we may pass an encrypted or hashed (non-human readable) identifier corresponding to your email address to a Web advertising partner, who may place a cookie on your computer. No personally identifiable information is on, or is connected to, these cookies.
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Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to other people or nonaffiliated companies. We may share your Personal Information when we have your permission, and we may share your Personal Information under the following circumstances:
User Profiles: User profile information including users’ name, email address, contact information, and other information you provide (“User Submissions”) may be displayed to facilitate direct communication between the ISLA and users. ISLA artists and their colleagues can see this third party personal information when they use their portal. User profiles may be created by combining your information with other sources of information such as information obtained from public databases. Email addresses are used to add new User Submissions to user profiles and to communicate through User Submissions. Do not disclose your password to anyone. If you share your password or your Personal Information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify ISLA at email@example.com and change your password.
Aggregated Information. We may share aggregated information that includes your Personal Information, non-personally identifying information and log data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services.
Business Transfers: If ISLA, or substantially all of its business or assets, was acquired, or in the unlikely event that ISLA goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by the successor or acquirer (or a third party through bankruptcy). You acknowledge that such transfers may occur in any of these circumstances, and that any acquirer or successor of ISLA may continue to use your Personal Information as set forth in this policy.
Protection of ISLA and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of ISLA, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Except as set forth herein, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
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Your ISLA account Personal Information may be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The security of your personal information is important to us. If you enter sensitive information (such as credit card number and/or social security number, national ID, personal health information) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). This security also applies to sensitive information collected on our Widgets.
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As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain ISLA features.
You are able to add or update certain information on pages. When you update information, however, we may maintain a copy of the unrevised information in our records.
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QUESTIONS OR CONCERNS
If you have any questions or concerns regarding privacy at ISLA, please send us a detailed email to firstname.lastname@example.org. We will make every effort to resolve your concerns.